📐 About this Role

The Workplace experience and facilities manager is responsible for overseeing the day-to-day operations of our New York City office, ensuring a safe, comfortable, and efficient workplace for all employees. This role involves managing facilities, coordinating office services, and implementing initiatives that foster a positive and inclusive work culture. The ideal candidate will have a strong background in facilities management, a keen eye for detail, and a passion for creating exceptional workplace experiences.

🦸🏻‍♀️ Your responsibilities

1. Facilities Management:

   • Oversee the maintenance and upkeep of the office, including coordinating with vendors for cleaning, repairs, and equipment maintenance

   • Manage office space planning and layout, ensuring optimal use of space and compliance with safety regulations

   • Coordinate with IT and other departments to ensure all office technology and infrastructure are functioning properly

   • Handle all aspects of office move management, including planning, budgeting, and execution

2. Workplace Experience:

   • Develop and implement programs to enhance employee engagement and satisfaction

   • Organize and manage office events, such as team-building activities, wellness programs, and social gatherings

   • Ensure the office environment is welcoming and inclusive, fostering a sense of community and belonging

   • Manage the office amenities, including kitchen supplies, snacks, and other employee perks

3. Health and Safety:

   • Ensure compliance with all local, state, and federal health and safety regulations

   • Develop and maintain emergency preparedness plans and conduct regular safety drills

   • Oversee the implementation of health and safety protocols, including COVID-19 guidelines and other infectious disease prevention measures

4. Vendor Management:

   • Select and manage relationships with vendors for office supplies, maintenance, and other services

   • Negotiate contracts and ensure vendors meet our standards for quality and service

5. Budget Management:

   • Manage the facilities and workplace experience budget, ensuring cost-effective solutions and staying within financial constraints

   • Track and report on budget performance and make recommendations for cost savings

6. Employee Support:

   • Serve as a point of contact for employee concerns and issues related to the office environment

   • Facilitate the onboarding process for new employees, ensuring a smooth transition into the office

   • Collaborate with HR to address any workplace issues and improve overall employee experience

7. Sustainability:

   • Implement and promote sustainable practices within the office, such as recycling programs and energy-efficient initiatives

   • Stay informed about the latest trends and best practices in workplace sustainability

⭐️ Is this you?

• Bachelor’s degree in Business Administration, Facility Management, or a related field

• 5+ years of experience in facilities management, workplace experience, or a similar role

• Strong project management skills and the ability to handle multiple tasks simultaneously

• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with employees and vendors

• Proficiency in Microsoft Office and other relevant software

• Knowledge of health and safety regulations and best practices

• Experience with budget management and cost control

• A proactive and solution-oriented mindset, with a focus on continuous improvement

• Ability to work effectively in a fast-paced, dynamic environment