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QA Engineer



Software Engineering, Quality Assurance
London, UK · Oregon, USA · London, UK · Remote
Posted on Tuesday, June 11, 2024

✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, and Vanguard to transform the way they work.

Our all-in-one solution makes it easy to deploy customized AI apps and workflows that accelerate growth, increase productivity, and ensure compliance. Designed to provide enterprise-grade accuracy, security, and efficiency, Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside our industry-leading graph-based RAG and customizable AI guardrails.

Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by strategic investors, including ICONIQ Growth, Insight Partners, WndrCo, Balderton Capital, and Aspect Ventures.

Our team of over 200 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.

📐 About this role

With Writer, you'll be working closely with the product and the engineering team to ship a product that tens of thousands of people rely on every day.

As a QA engineer, you’ll be working on key parts of the QA process and defining key quality KPIs and metrics for the product. You'll drive testing efforts and lead our automation strategies, and we'll look to you for leadership on maintaining the highest bar of quality possible for all releases.

This role reports to the Head of QA Engineering.

🦸🏻‍♀️ Your responsibilities

  • Design, develop, maintain and execute functional, regression, integration, and end-to-end tests

  • Perform automated and manual testing efforts for Writer and our extensions/integrations

  • Maintain and improve automation frameworks

  • Proficient in troubleshooting, QA process, quality management tools, and methodologies;

  • Conduct operational and performance tests to confirm that the environment meets functional requirements, user expectations, and performance specifications.

  • Ability to communicate in a clear and concise manner.

  • Ability to take initiative on assigned projects/tasks.

⭐️ Is this you?

  • BS in Computer Science, Math, or Engineering

  • 4+ years of QA engineering experience

  • Professional SaaS expereince (b2b) ; specifically working on customer and user-facing test experience

  • Hands-on experience crafting test strategies, test plans, and test cases

  • Experience with UI automation frameworks

  • Experience with test automation/hands-on coding using Selenium and Java, or Cypress and JavaScript.

  • Experienced in building code based automation frameworks

  • Efficient in effort estimation, planning, prioritization and time management

  • Proactive communication skills, both sync and async

  • Flexible and positive

  • Ability to work autonomously with minimal direction

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.