Tel Aviv-Yafo, Israel
Administrative Services · Data and Analytics · DeepTech · Information Technology · Internet Services · Professional Services · Software · Telecommunication
Tymely is an AI-based outsourced contact center for text channels (emails, live chat, etc.) built to combat poor customer support and provide an outstanding one. Using a hybrid approach that combines cutting-edge NLP technology and man-in-the-loop, we drive 10X faster ticket handling time with an immediate ticket resolution 24/7, keeping 100% accuracy and built-in empathy. This results in an exceptional customer service, increased CSAT, and increased repeat sales, all the while providing the business with a scalable and fully visible CS, as well as relevant business insights.Something looks off?