Locations
Tel Aviv-Yafo, Israel
industry
Administrative Services · Data and Analytics · DeepTech · Information Technology · Internet Services · Professional Services · Software · Telecommunication
Size
11-50 employees
Stage
Seed
founded in
2020
Tymely is an AI-based outsourced contact center for text channels (emails, live chat, etc.) built to combat poor customer support and provide an outstanding one. Using a hybrid approach that combines cutting-edge NLP technology and man-in-the-loop, we drive 10X faster ticket handling time with an immediate ticket resolution 24/7, keeping 100% accuracy and built-in empathy. This results in an exceptional customer service, increased CSAT, and increased repeat sales, all the while providing the business with a scalable and fully visible CS, as well as relevant business insights.
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