Data Operations Manager
Surge
Operations
Posted on Jun 23, 2025
Data Operations Manager
About Us
Surge is on a mission to build the human infrastructure powering the next generation of AI. Founded by former ML engineers, we're expanding the frontiers of AI by providing high-quality human feedback data to evaluate and train models for leading AI groups. Our platform has been a game-changer for ML teams, and we've run a profitable business from day one without raising venture funding.
The Role
As a Data Operations Manager at Surge, you will ensure that our data collection, processing, and management systems operate efficiently and scale with our growing needs. You will work closely with engineering, product, and operations teams to ensure that our data pipelines and processes are optimized for both speed and quality. This is a great opportunity for someone who thrives in dynamic environments and is passionate about making data flow seamlessly through complex systems.
What You’ll Do
Manage the end-to-end data operations process, ensuring data is collected, processed, and delivered efficiently and accurately.
Collaborate with product and engineering teams to refine data pipelines and improve data flow across systems.
Establish and monitor key data quality metrics, ensuring the consistency and reliability of data used for training AI models.
Identify operational inefficiencies in data workflows and implement solutions to improve speed and quality.
Provide actionable insights from data analysis, supporting teams in decision-making and product development.
What We’re Looking for
Strong technical skills, with experience in managing data pipelines and ensuring data quality (experience with SQL, Python, or similar tools preferred).
Excellent problem-solving skills and a data-driven approach to improving processes and systems.
Strong collaboration skills with the ability to work cross-functionally and communicate complex data issues to non-technical stakeholders.
Interest in AI/ML systems is a plus, but not required.
How to Apply
We're looking for motivated individuals with a keen eye for detail and a passion for optimizing data processes. We created a short case study to help us get to know you better. Once you’ve completed it, please email your results along with a copy of your resume to careers@surgehq.ai. We’re excited to see your work!