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Software Engineer, GenAI Operator Group

Scale AI

Scale AI

Software Engineering
San Francisco, CA, USA · New York, NY, USA
Posted on Tuesday, June 25, 2024

About Job

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our Generative AI Data Engine powers the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

We’re looking for Software Engineers that can build products from zero to one in an ambiguous environment. In this role, you'll be given the work closely with your stakeholders to identify product requirements and iterate closely with them. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

The ideal person is a natural entrepreneurial engineer who can take an ambiguous scope and lead the execution of outcomes, doing what it takes to hit them incl coding, talking to customers, defining requirements, etc. We strongly believe the best engineers own outcomes and deeply understand customer problems. This tweet by Greg Brockman summarizes it well:

https://twitter.com/gdb/status/1514291063233474560

You’re excited about solving customer problems, and you pick the technologies and tactics that balance speed, function, and long-term robustness.

You will:

  • Collaborate with designers and fellow engineers to build load-bearing software solutions for internal and external stakeholders.
  • Create optimized and efficient UI/UX for 100K+ contributors to complete billions of complex tasks
  • Champion the adoption of best practices and methodologies within the team.
  • Prioritize performance optimization, guaranteeing responsiveness and scalability across diverse devices and browsers.
  • Uphold coding standards and architectural principles by crafting clean, well-documented, and modular code.
  • Actively engage in code reviews, offering constructive feedback, and actively contributing to continuous improvement efforts across the engineering department.

Ideally you'd have:

  • Proficiency in modern data technologies such as MongoDB, Temporal and Spark.
  • Experience building highly performant and data-intensive web applications.
  • Product Engineering experience. Building full-stack web apps, integrating with relevant APIs and services.
  • Experience with React.
  • Experience with Node.js and MongoDB, or comparable technologies.
  • Bachelor’s degree (or equivalent) in a related field.

Nice to haves:

  • Have experience with AI platforms and technologies, including generative models and LLMs.
  • Experience building ML infrastructure and AI-powered solutions.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$160,000$225,600 USD

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.