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HR Operations Manager, Mexico

Scale AI

Scale AI

People & HR, Operations
Mexico City, Mexico
Posted on Thursday, March 21, 2024

Scale is growing and so is our People Team! We’re looking for an HR Operations Manager in Mexico who is passionate about building thoughtful, streamlined, employee lifecycle processes that support the employee experience. You will be responsible for developing policies and partnering cross-functionally to drive process and system improvements that will better the employee experience, increase the efficiency of the HR team, and keep us compliant. You will play a critical role in creating a highly employee - centric team as Scale continues to grow exponentially.

You will:

  • Develop and evolve our HR processes and policies in Mexico; understand organizational needs and create & drive improvements in processes, policies, and workflows that are compliant with local statutes, and are efficient, scalable, and reflect our Scale credos
  • Roll up your sleeves and dive into the high volume of daily operational HR needs and ad hoc projects for the Mexico team
  • Provide HR leadership to our teams as it relates to benefits, compliance, and other people programs.
  • Stay up to date on HR laws and practices in Mexico (payroll, benefits compliance, terminations, leave of absences, etc.)
  • Maintain compliance with Mexico employment law, including but not limited to manager/employee trainings, workplace operations, classifications, and wage laws
  • Foster strong cross-functional relationships with Operations, Finance, IT, Legal, Compliance teams and other stakeholders to drive efficiencies and simplify workflows

Ideally you'd have:

  • 5-7 years of HR Generalist or HR Manager experience
  • Exceptionally collaborative and able to advise employees at all levels of the organization
  • Strong verbal and written English communication skills
  • Highly detail-oriented, stellar organizational skills and able to prioritize effectively
  • Knowledge of Mexico employment laws and regulatory requirements
  • Knowledge of Mexico benefits and payroll processes
  • Strong critical thinking skills and ability to think outside of the box and propose meaningful solutions
  • Able to identify gaps and drive operational improvements
  • Excellent judgment and discretion, maintaining confidentiality at all times
  • Flexible mindset and able to navigate ambiguity with ease
  • Action-oriented and able to work independently with minimal supervision

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.