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Child Safety Manager



San Francisco, CA, USA
Posted on Sunday, June 9, 2024

About the Team

The Intelligence and Investigations team seeks to detect and disrupt abuse in AI rapidly and generative AI technologies to ensure their safe use. We are dedicated to identifying emerging abuse trends, analyzing risks, and working with our internal partners to implement effective mitigation strategies to protect against misuse. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits humanity.

About the Role

OpenAI is seeking a highly experienced Child Safety Manager to lead our rapidly expanding child safety investigations team. This pivotal role involves guiding the team through significant growth, diversifying its focus, and standardizing its functions to address a wide range of child safety issues beyond just sexual content.

The ideal candidate will have at least ten years working on child safety and 5+ years growing and leading teams of 5 or more people in the tech industry investigating child safety abuse. They will also have a track record of building relationships with senior internal stakeholders and the broader AI, trust, and safety communities.

This role reports to our Investigations Team Manager and is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

  • Manage the expansion and investigation of high-priority abuse leads discovered off-platform. Collaborate with the Collections team for a comprehensive response to emerging threats.

  • Oversee automated monitoring of internal classifier performance, develop key metric reports, and present findings to cross-functional and leadership teams.

  • Enhance processes and tools to meet regulatory and legal commitments for protecting minors.

  • Lead long-term investigations into new abuse areas, providing actionable insights to inform policy and enforcement strategies.

  • Establish efficient escalation protocols, prioritize critical issues, and delegate tasks to ensure swift resolution without compromising strategic projects.

  • Collaborate with technical teams to integrate innovative technologies and streamline processes, amplifying the investigative efforts to support stakeholders.

  • Represent the team’s findings to external audiences in industry, government, and academia, enhancing OpenAI's reputation as a leader in child safety.

You might thrive in this role if you:

  • Strong technical competence in related areas (e.g. security engineering, data science).

  • Experience with generative AI abuse and applying LLMs to investigatory workflows.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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