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Business Operations Analyst



IT, Sales & Business Development, Operations
Mountain View, CA, USA
Posted on Tuesday, May 14, 2024

Who We Are

Moveworks is the copilot platform for automating employee support, empowering our customer’s workforce to converse with all of their business systems through natural language. Powered by the world’s most advanced LLMs and our proprietary MoveLM models, our copilot enables users to search information, automate tasks, and create content with generative AI.

Brands such as Databricks, Broadcom, DocuSign, and Palo Alto Networks leverage Moveworks to automate support, enhance employee experience and productivity, and navigate critical business initiatives.

Founded in 2016, Moveworks has raised a total of $315 million in funding, and was most recently at $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

What You Will Do

The Business Operations Team plays a central role and is responsible for the strategy/design and implementation of end-to-end processes involved in the Procurement and Facilities verticals within the team. We are responsible for supporting internal stakeholders’ sourcing and onboarding of new vendors, and managing the renewal process for any existing vendors. We also ensure that purchasing contracts and arrangements are fulfilled in accordance with internal legal and security requirements, as well as business policies and procedures. As a Business Operations Analyst at Moveworks, you will play a pivotal role in optimizing our operational processes, driving efficiency, and supporting strategic decision-making to fuel our growth and success.

  • Lead the planning, execution, and delivery of various cross-functional projects from initiation to completion - ensuring adherence to project scope, timeline and budget.
  • Assist in the planning, implementation, and execution of strategic initiatives to support the Business Operations objectives.
  • Develop/build and implement new processes and procedures to enhance performance within Business Operations verticals. Establish and maintain team key performance indicators (KPIs) to monitor performance metrics and track progress against strategic initiatives.
  • Provide regular communication to Business Operations and Finance leadership on selected category and department performance, and various initiatives in a clear and concise manner.
  • Supporting the procurement function by engaging with internal and external stakeholders to achieve optimal adherence to Procurement policies and procedures during the contract process, and maintaining accurate records of procurement activities, contracts, and supplier performance.

What You Bring To The Table

  • 1-3 years of experience in related project management experience.
  • Ability to juggle multiple project timelines with competing deadlines.
  • Excellent verbal and written communication skills.
  • Good work ethics and business ethics.
  • Attention to detail and integrity are a must.
  • Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
  • Ability to work independently and comfortable with ambiguity; self-motivated; strong analytical and problem solving skills.
  • Solid understanding of the procurement foundation, especially familiarity with procure to pay, end-to-end process and related systems a plus.
  • Able to navigate a fast-paced environment while working with remote teams.
  • Commitment to development.
  • Enjoys working with the organization in meeting their needs; enjoys striving towards win-win situations.

Compensation Range: $97,000 - $140,000

*Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer
*Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.