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Revenue Operations Manager



New York, NY, USA
Posted on Monday, March 18, 2024

About Hebbia

The user interface for AGI – Hebbia is AI that works the way you work.

Designed to be generally capable – it can tackle even the most complex tasks, citing answers over any amount of sources. By showing its work, Hebbia empowers users to collaborate with AI on each step and validate responses instead of blindly trusting them. Our mission is to put capable AI in the hands of 1 billion people by 2030.

Role Description

Hebbia’s GTM team has grown massively in just a few months and that’s why we’re looking for our second Revenue Operations hire. As an early member of the team, you’ll work as a generalist to ensure our sales, marketing, implementation, and customer success teams are set up for success, while also laying the foundation for future growth.

You will help with (and own depending on experience) a variety of revenue operations functional areas (in role responsibilities section below). Don’t worry if you don’t have experience with all of them.

Over time, successful candidates will become the go-to owner for specific revenue operations areas and have the opportunity to learn about areas they have less experience in.

This role is based out of our New York City office in Soho (5 days per week).

Role Responsibilities

  • Own projects and functional areas within revenue operations
  • Partner cross-functionally with AEs, CSMs, marketing, CRO, Head of CS, VP Marketing, CEO, and other members of the GTM team to execute on projects
  • Help with (and own depending on experience) a variety of areas, including:
    • Reporting, OKRs, and forecasting (new ARR & renewals)
    • Internal process optimization (lead to opportunity, sales stages, and quote to cash)
    • Go-to-market tech (evaluating and purchasing new tools, implementing, administering)
    • Compensation and commissions
    • Territories and TAM
    • Annual planning
    • Sales strategy, onboarding, and enablement (in particular for new verticals)
  • Proactively identify and find ways to solve problems that could prevent the GTM org from hitting growth goals

Who You Are

  • 2-5+ years in a revenue/sales/marketing/customer success operations role at a fast growing (2-5x YoY growth) early stage (Series A-C) venture backed startup
  • Understanding of revenue operations best practices
  • Analytical
  • Curious, self-starter, and a passion for learning, growth, and startups
  • Compassionate and empathetic team player: you get excited about solving others’ problems
  • Strong attention to detail
  • Experience with a modern startup SaaS tech stack (e.g. Salesforce, Hubspot, Gong/Chorus, Apollo/ZoomInfo, Outreach/Salesloft, Chili Piper/Default, LinkedIn Sales Navigator, etc.)
  • (Preferred but not required): Past sales, marketing, or customer success experience