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Value Insights Manager



United States · Remote
Posted on Thursday, May 30, 2024

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit

Gong’s Value Engineering team is responsible for helping Gong's customers measure the benefits of, and drive more value out of the Gong technology, using data. The Value Insights Manager will be responsible for helping Gong’s most strategic customers demonstrate and justify Gong’s business value, including:
Partnering with Gong’s sales and success teams to help build data-driven Gong business cases and business review collateral for their customers (new or existing customers).
Working directly with Gong customers to build joint financial justification models for a Gong investment.

  • Extracting KPIs and value stories from Gong data
  • Build and deliver training material for Gong employees around Gong value
  • Build and maintain self service templates and value calculators to address customer value related questions
  • Authoring thought leadership pieces around Gong value
  • A minimum of 6-10 years of relevant work experience in value engineering / management consulting / business architecture roles
  • Clear understanding and a buy-in into Gong’s technology, value proposition and business strategy
  • Proven experience in extracting insights from data in the sales space
  • Proven experience in building financial models, benefit analyses and value stories
  • Deep understanding of B2B sales processes and pipeline management concepts
  • Expertise in software B2B business models, with specific functional expertise in Sales systems
  • A degree in business, operations, management, or a related field is desirable.
  • Experience with CRM systems and tools (e.g. Salesforce)
  • Experience with data visualization and BI tools (e.g. Tableau)
  • Experience interacting with internal and external stakeholders and C-level executives
  • Proven ability to complete projects and achieve results in an ambiguous work environment
  • Proven skills to work effectively across internal functional areas in ambiguous situations
  • Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results
  • Follow Rev Ops team values and Gong’s operating principles:
    • Highly Collaborative: we work together and pull the right people into conversations #winasateam #actnow
    • Data Driven: find meaning in data and help the business make better decisions #challengeconventionalwisdom #favorthelongterm #nosugar
    • Communicative: listen actively, involve stakeholders, seek alignment #winasateam #nosugar
    • Innovative: experiment, take risks, explore and leverage technology to solve challenges #challengeconventionalwisdom #wantmore
    • Always In The Know: embed in the teams we support, foster organizational awareness & alignment #winasateam #createravingfans
    • Driven to be Effective & Efficient: drive processes, measure effectiveness, look for leaks, be agile to drive up productivity & scale our operations. #challengeconventionalwisdom
    • Have Fun: identify drags and recommend changes, find the joy, celebrate wins #enjoytheride
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $106,350 - $157,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit for more details.