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Sales Operations Analyst



This job is no longer accepting applications

See open jobs at Gong.
IT, Sales & Business Development, Operations
San Francisco, CA, USA
Posted on Thursday, February 8, 2024

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit

As a Sales Operations Analyst, you’ll play a key role in running day to day GTM operations for our NAMER business. Projects may include updates/creation of sales systems, territory management, sales rep support, adhoc analysis, and CRM management. The ideal candidate would consider themselves a Swiss army knife operator and have a passion for automation.

  • Partner with other Revenue Operations Managers & Directors to consolidate and automate as many manual processes as possible.
  • Manage and maintain territories, including methodology, design, and assignment process.
  • Make recommendations to help improve business partners’ productivity & performance.
  • Support Sales & CS leaders with analysis to help drive business decisions.
  • Quickly solve sales process pain points in the moment, while helping develop long-term solutions.
  • Work with the Sales System Ops team to help design new and improve current workflows/automation for your business partners.
  • Identify, prioritize and scope key strategic initiatives/projects accordingly.
  • Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels.
  • Tech-curious: problem-solver who seeks out creative solutions using process + technology
  • Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders.
  • Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment.
  • Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.
  • Be a data junkie that knows what quality data means and help the team design & improve it.
  • 2+ years of relevant sales/business operations experience with solid understanding of SaaS business models
  • Experience with
  • Exceptional analytical and quantitative skills. SQL knowledge is a plus.
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $86,400 - $98,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.


Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit for more details.


This job is no longer accepting applications

See open jobs at Gong.