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Client Solutions Engineer - Enterprise Integrations

Credo AI

Credo AI

Customer Service
United States · Remote
Posted on Monday, July 1, 2024

About this position

About Credo AI

Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the Most Innovative Companies of 2024 by Fast Company, a Technology Pioneer by the World Economic Forum, named to the CBInsights' AI 100 List and World's Most Promising Startups list, and included in Fast Company’s Next Big Thing in Tech and Intelligent Applications Top 40 by Madrona, Goldman Sachs, Microsoft and Pitchbook.

About the Role

What we are looking for:

As an Integrations Engineer at Credo AI, you will lead our clients through the deployment of Responsible AI solutions. This customer-connected engineering role combines technical skills with a commitment to advancing Responsible AI practices. You will play a crucial role in driving the success of our customer implementations.

In this role, you will serve as a technical expert and trusted advisor, bridging the gap between our product capabilities and the customer's unique challenges. Your ability to communicate complex technical concepts clearly and concisely will be instrumental in conveying the value proposition of our AI governance software to a diverse range of stakeholders. Through your work, you will drive the adoption of Responsible AI at scale, ensuring organizations can leverage the power of artificial intelligence while maintaining trust and compliance with applicable regulations and guidelines.

You might be a good fit if:

  • You have a degree in Computer Science or related field, with a focus on Responsible AI

  • You are proficient in programming languages, MLOps, and LLMops tools

  • You are an expert in building and using API integrations

  • You are willing to travel for client engagements

  • You're known for your clear communication skills, capable of discussing complex technical issues in an understandable way

  • You've taken the lead on custom customer solutions development projects, showing your ability to navigate technical challenges and drive a project to completion

Expectations:

  • Translate client needs into technical solutions that adhere to Responsible AI principles

  • Work with MLOps and LLMops tools and their APIs (e.g. Databricks, Collibra, Hugging Face) to craft and deploy custom integration solutions

  • Integrate with both enterprise and custom applications by calling APIs, using SDKs etc

  • Facilitate Credo AI solutions' integration, enhancing clients' Responsible AI governance

Compensation

The expected base salary range for this position is $150,000 - $200,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Location & Remote Culture

We are a fully distributed company and are comfortable hiring in any location (location-specific legal requirements permitting). While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.

Credo AI Benefits & Perks

  • Competitive Salary and Equity

  • Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.

  • Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.

  • Unlimited PTO: Credo AI has unlimited time off to support our employees

  • Generous Parental Leave: We offer up to 12 weeks of paid parental leave.

  • 401(k) plan for employees (US only)